We ship all items by Australia Post, Fastway Couriers or Startrack Express depending on the mix of items ordered. Glass products will only be shipped by Fastway Couriers.
All items in stock will be shipped within 48 hours of placing your order, however, if an item is out of stock or needs to be blockmounted or framed despatch will take longer. We will promptly inform you if there will be a delay in shipping by email or phone.
If your item is urgent – e.g. a birthday present – please let us know in the extra information box so that we can take steps to send the parcel out quicker if possible. If you need it super fast please contact us on 02 4954 0764 as for an extra fee we may be able to send your parcel by Express Post or Courier Service. Poster Plus cannot control shipping times for items sent by Australia Post’s standard service.
As we make all framed and blockmounted products to order, these products could take up to two weeks to ship depending on order volumes. However, please advise us if you have an urgent or specific date you require the product by – we will do our best to accommodate it.
We keep delivery costs to a minimum and will ship the most secure way for a particular product. We reserve the right to adjust freight pricing for remote or difficult destinations. We will contact you in this case and offer you a full refund if the adjusted freight price does not suit.
If you’re not around to take delivery, or if there is no safe place to leave the parcel, it is taken to a nearby Post Office. You should then have 10 business days to collect before it is returned to us. Poster Plus does not act on behalf of or speak for the Post Office. This information has been copied from the Australia Post website. If you miss collecting it and wish to have your order resent Poster Plus will wait until the parcel is received back. We reserve the right to recharge the shipping cost.
We are happy to ship paper products, both raw and laminated to international destinations, however, we are unable to ship blockmounted or framed products internationally. Shipping costs are calculated using Australia Post Economy Air (10+ days) unless you request otherwise (courier or express). Please email us with the details of the item you wish to purchase and the country you wish to have it sent to and we can inform you of the postage cost. Payments can then be organised via Paypal.